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ISO 27001 controls
Continuity under ISO 27001 is two promises: stay secure while disrupted, and recover in time.
Control 5.29 keeps security from lapsing during a disruption. Control 5.30, new in 2022, asks that your technology be ready to support the continuity the business needs. Neither demands a full continuity management system. Both expect a reasoned link from what the business cannot lose to what IT can restore.
Back to ISO 27001 services01 · The two controls
Security during disruption, and technology ready to recover
Two different questions an auditor will ask.
- 5.29Information security during disruptionPlan how security controls keep working, or are replaced, while the business runs in an abnormal state.
- 5.30ICT readiness for business continuityPlan, build and test the technology recovery that the business's continuity needs depend on.
The first is easy to forget. During an outage people share passwords, bypass approvals and copy data to personal devices to keep work moving. Control 5.29 asks you to decide in advance which controls must hold, which can relax, and what replaces them.
02 · Impact analysis
A business impact analysis, kept brief
Start from the business, not from the servers.
A business impact analysis (BIA) asks each part of the business what it does, what happens as time passes without it, and what it depends on. The answers set how fast each activity must come back and how much recent data it can afford to lose. Those become the objectives IT must meet.
- Recovery time objective (RTO)
- The target time to bring an activity or system back after it stops.
- Recovery point objective (RPO)
- How far back in time the restored data may be; in effect, how much recent data you can accept losing.
- Maximum tolerable downtime
- The point after which the damage becomes unacceptable. The RTO must sit inside it.
| Business activity | What hurts as time passes | Systems it needs | How the objective is set |
|---|---|---|---|
| Customer-facing platform | Contract penalties, customer churn, reputational harm | Application, database, identity provider | Short RTO and tight RPO, agreed with leadership and reflected in customer terms |
| Payments and invoicing | Cash flow delayed, partners affected | Billing system, payment processor link | RTO tied to the billing cycle; RPO tight because transactions cannot be re-created |
| Customer support | Slower answers, frustrated users | Ticketing tool, email | Moderate RTO; work can continue by email for a while |
| Internal reporting | Decisions delayed | Data warehouse, dashboards | Longer RTO and looser RPO; rebuildable from sources |
We give no figures on purpose. The right objectives come from your own BIA and your customer commitments.
03 · Testing
Tests that show the objectives are real
An untested objective is a guess.
- WalkthroughThe team reads the plan against a scenario and checks contacts, steps and dependencies. Cheap, and catches stale plans.
- Component restoreRestore one system or database from backup and time it against the RTO, then check data age against the RPO.
- FailoverSwitch a service to its standby site or region and back, under controlled conditions.
- Full exerciseRun a whole business activity on recovered systems, including the security controls 5.29 requires.
How to design a restore test an auditor can trust is covered on the SOC 2 recovery-testing page, and the same design works for ISO 27001. Here the point is the link: each test should name the objective it proves and record whether it was met.
04 · Small vs large
Proportionate continuity
The same chain, from impact to test, at different weights.
Small company
One plan, one test cycle
- A BIA as a short table filled in with leadership in one sitting
- Objectives for the few systems that matter, written in the plan
- Recovery leaning on the cloud platform's backup and multi-zone features
- A restore test and a walkthrough on a set cycle, each recorded
- A short list of security rules that must hold in an outage
Large company
A continuity programme
- BIA run per department and refreshed on a schedule or after major change
- Objectives tiered across many systems and tied to architecture standards
- Alternate sites or regions with tested failover
- An exercise calendar mixing walkthroughs, restores and full exercises
- Possibly aligned to ISO 22301 for a wider continuity system
05 · Evidence
How an auditor samples continuity evidence
They follow one thread from impact to proof.
- Pick one critical activity from your BIA and read its stated impact and dependencies.
- Find the RTO and RPO set for the systems it needs, and who approved them.
- Ask for the most recent test that covered those systems, and compare results with the objectives.
- Look at what happened when a test missed: a finding, an action, a retest.
- Check the plan says how security controls run during disruption, for 5.29.
- Objectives set by IT alone. Without business input, the RTO reflects what is easy, not what is needed.
- Backups mistaken for continuity. Backups help. A plan still needs people, order of restore, and communication.
- Tests with no timing. A restore that worked, with no record of how long it took, cannot prove an RTO.
- Security forgotten in the outage. No rule on emergency access or temporary workarounds leaves 5.29 unmet.
- A plan that never changes. New systems and suppliers since the last BIA are not in it.
Sources: ISO/IEC 27001:2022 Annex A control names 5.29 and 5.30; ISO/IEC 27002:2022 as background (not quoted); NIST SP 800-34 Rev. 1 on contingency planning, for business impact analysis and the RTO and RPO ideas; ISO/IEC 27031 on ICT readiness for business continuity and ISO 22301 on business continuity management systems, named only. Tables and examples are our own illustration.
Continuity questions
Do we need ISO 22301 to meet 5.29 and 5.30?
No. It is a separate, wider standard.
ISO 22301 certifies a full business continuity management system. ISO 27001 asks for less: security that holds during disruption and technology recovery that matches business needs. Some companies use ISO 22301 as a guide; it is not required.
What RTO should we set?
The one your BIA and customer promises support.
There is no standard figure. Ask what happens to customers, revenue and obligations as hours pass, check what your contracts promise, then set an objective your design can meet and test it.
Is a multi-region cloud setup enough for 5.30?
It helps; it still needs objectives and tests.
Redundancy is a means. The control looks for planned readiness: objectives from the business, a design that meets them, and test records that show it does.
How is 5.30 different from backup control 8.13?
8.13 is the copies; 5.30 is the recovery they serve.
Control 8.13 covers making and testing backups. Control 5.30 is about the whole technology readiness that continuity needs, of which backup is one part. The backup page in this library covers 8.13.
Related guides
Turn recovery promises into objectives you have tested.
An ISO 27001 gap analysis traces your BIA, objectives and tests against 5.29 and 5.30, and shows where the chain breaks.