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- Legitimate uses & exemptions
Grounds for processing
Processing without consent is allowed, and narrower than it looks.
The Act gives two routes to lawful processing: consent, or one of a short list of legitimate uses. Separately, it exempts some processing from parts of the law, or from all of it. Each door is narrow, and each leaves duties behind it.
Back to DPDP services01 · Two routes
Consent is one ground, not the only one
A legitimate use replaces consent. An exemption switches off parts of the Act.
Every processing activity needs a lawful purpose, meaning one that no law forbids, plus either consent or a legitimate use. Exemptions work differently: they do not supply a ground, they remove obligations for named situations. Mixing the two up is where most errors start.
Ground
Consent
Free, specific, informed and withdrawable. Needs a notice first. The default for most consumer processing.
Ground
Legitimate use
One of the nine uses the Act lists. No consent needed, but the rest of the Act still applies.
Carve-out
Exemption
Some or all of the Act does not apply to a defined situation or a notified body. Read the exact list of what is switched off.
02 · The nine uses
The nine legitimate uses, in plain words
Section 7 is a closed list. If your case is not on it, you need consent.
- Voluntary sharing for a purpose
- The person handed you the data for a specific purpose and has not said no to that use. A receipt by text after a purchase is the classic case.
- State benefits and services
- Government bodies issuing a subsidy, benefit, licence or permit, under conditions and the standards in the Rules.
- State functions and security
- The State performing a function under law, or acting for sovereignty, integrity or security.
- Legal duty to disclose
- Meeting an obligation under Indian law to give information to the State.
- Court orders
- Complying with an Indian judgment, decree or order, or a foreign one on a contractual or civil claim.
- Medical emergency
- Responding to a threat to life or an immediate threat to someone's health.
- Epidemics
- Treatment or health services during an epidemic or outbreak.
- Disasters and public order
- Safety and assistance during a disaster or a breakdown of public order.
- Employment
- Purposes of employment, protecting the employer from loss or liability, or a benefit an employee asked for.
The first use is the one private companies lean on most. It needs two things: the person volunteered the data for that purpose, and has not objected. Using it for anything beyond that purpose takes you back to consent.
03 · Exemptions
The exemptions in section 17, from partial to total
Some switch off a few duties; a few take the processing outside the Act.
- 17(1)Partial: six named situationsEnforcing a legal claim; courts, tribunals and regulators doing their job; preventing or investigating offences; Indian firms processing foreign people's data under a foreign contract; court-approved mergers and schemes; tracing a loan defaulter's assets. Most of Chapters II and III and the transfer section stop applying.
- 17(2)(a)Total: notified State bodiesInstrumentalities the government notifies for security, sovereignty, public order and similar grounds. The Act does not apply to their processing.
- 17(2)(b)Total: research, archiving, statisticsOnly where the data is not used for a decision about a person, and the processing follows the standards in the Rules.
- 17(3)Notified fiduciaries, including startupsClasses the government notifies by volume and nature of data can be freed from notice, accuracy, erasure, significant fiduciary and access duties.
- 17(4)The State's own processingFreed from the erasure duty and the right to erasure, and from correction where no decision about the person is made.
- 17(5)A five-year windowWithin five years of commencement, the government may disapply any provision for named fiduciaries for a set period.
Being a startup is not an exemption
Section 17(3) needs a government notification naming the class. Until one exists and covers you, a recognised startup carries the same duties as any other fiduciary.
04 · What still applies
Situation by situation: which family, and what survives
No route switches off everything except the total exemptions.
| Situation | Provision family | What still applies |
|---|---|---|
| A customer gives a phone number for a delivery update | Legitimate use: voluntary sharing | Security safeguards, breach intimation, erasure once the purpose ends, grievance redressal, access and correction rights |
| Payroll and attendance records for staff | Legitimate use: employment | Security safeguards, breach intimation, retention limits, grievance redressal |
| A hospital treats an unconscious patient | Legitimate use: medical emergency | Security safeguards and breach intimation; ordinary duties once the emergency ends |
| Sharing records with police for an investigation | Exemption 17(1): offences | Your overall responsibility for the data and reasonable security (section 8(1) and 8(5)) |
| A BPO in India handling US customers' data for a US client | Exemption 17(1): foreign contract | Overall responsibility and reasonable security; contract and foreign law still govern |
| Building a dataset for aggregate statistics | Exemption 17(2)(b): research | Nothing in the Act, if no individual decision follows and the Rules' standards are met |
| A recognised startup with a small user base | Possible 17(3) notification | Everything, unless a notification names your class; even then, only the listed duties fall away |
| Recovering dues from a loan defaulter | Exemption 17(1): default | Overall responsibility and reasonable security; disclosure rules in other laws |
The access and correction rights are written around consent and expressly extend to the voluntary-sharing use. For the other legitimate uses the position is less clear; plan for requests and take advice before refusing one.
05 · Not a loophole
Why "legitimate use" will not carry a growth plan
The list is short, purpose-bound, and readable by the Board.
The tempting reading is that anything a customer typed into a form is fair game under the voluntary-sharing use. It is not. The use is tied to the purpose for which the data was given. Marketing to someone who gave a phone number for a delivery is a new purpose, and a new purpose needs consent.
- Stretching the purpose. Using delivery data for promotions or profiling, then calling it voluntary sharing.
- Employment as a catch-all. Monitoring staff beyond what employment or protecting the employer reasonably needs.
- Calling analytics research. If the output targets a person, the research exemption is gone.
- Assuming exemptions stop breach duties. Security duties survive every partial exemption. A breach is still your problem.
- No written basis. If the record does not say which use or exemption you rely on, and why, a reviewer will assume consent was needed.
06 · Reviewer test
What a reviewer asks before accepting a no-consent basis
Five questions to answer in writing for each activity.
- Which clause?. The exact use or exemption, by name, against each processing activity in your data map.
- Which purpose?. The purpose the data was given for, and proof the current use stays inside it.
- Any objection?. For voluntary sharing: how you capture and honour a person saying no.
- What survives?. The duties that still apply, and the controls that meet them.
- When does it end?. The point at which the basis lapses and the data is erased or moved to consent.
Sources: the Digital Personal Data Protection Act, 2023 (sections 4, 7, 8, 11, 12 and 17) and the Digital Personal Data Protection Rules, 2025 (rules 5 and 16, and the Second Schedule), as published by the Ministry of Electronics and Information Technology.
Questions about processing without consent
Is legitimate use the same as GDPR's legitimate interests?
No. The DPDP list is closed and has no balancing test.
The Act names nine specific uses. There is no open-ended ground you can argue into by weighing your interest against the person's. If the activity is not on the list, use consent.
Do we need consent to process employee data?
Often not, if it serves employment.
The employment use covers processing for employment purposes, protecting the employer from loss or liability, and benefits an employee asks for. Processing beyond that, such as marketing an employee's photo, needs consent.
Are startups exempt from the DPDP Act?
Not unless the government notifies their class.
Section 17(3) lets the government free notified classes, including startups, from certain duties. It is a power, not an automatic exemption. Until a notification covers you, the full set of duties applies.
If an exemption applies, can we ignore a breach?
No. Security duties survive.
The partial exemptions keep your overall responsibility for the data and the duty to take reasonable security safeguards. Only the total exemptions take processing outside the Act.
Related guides
Write down the basis for every activity.
A DPDP readiness assessment tags each processing activity with its ground or exemption and lists the duties that remain. Counsel should confirm how the law applies to your contracts.