Glossary · Testing and assessment
A CVSS score rates how bad a flaw is, not how much it matters to you.
An open scoring method from FIRST that rates the technical severity of a software vulnerability from 0.0 to 10.0 and maps the score to a severity band.
Back to the glossary01 · In plain words
In plain words
An open scoring method from FIRST that rates the technical severity of a software vulnerability from 0.0 to 10.0 and maps the score to a severity band.
When a scanner or a penetration tester reports a flaw, it usually carries a number such as 7.5. That number comes from the Common Vulnerability Scoring System. It asks how the flaw can be reached, how hard it is to use and what an attacker gains, then turns the answers into one score. FIRST, which maintains it, is clear that the score measures severity, not risk.
Spelled out: Common Vulnerability Scoring System, maintained by FIRST (the Forum of Incident Response and Security Teams).
02 · Why it matters
Why it matters
Who cares about this, and what depends on it.
Teams use CVSS to sort findings, set fix deadlines and show auditors that patching follows a rule. That works only if everyone remembers what the base score leaves out: whether the system is exposed, what data it holds, and whether attackers are using the flaw right now. A Critical score on an isolated test server may matter less than a Medium one on your payment API. Version 4.0, released by FIRST in 2023, adds threat and environmental metrics so you can adjust the base score for your own setting, and asks that each score say which metric groups went into it.
03 · Where you meet it
Where you will meet it
The documents, meetings and reports where it appears.
- Penetration test reports
- Each finding usually shows a score and its vector string, the short code listing every metric value behind it.
- Vulnerability management policies
- Fix timelines are often tied to severity bands, faster for Critical than for Medium.
- Public advisories and the National Vulnerability Database
- Published vulnerabilities carry base scores from the vendor or the database.
- Audit evidence for patching
- ISO/IEC 27001 and SOC 2 auditors read the policy's bands and check that fixes met them.
04 · An example
A worked example
An illustration, not a real client.
Illustrative: two findings at a hospital booking portal
A test of a hospital chain's appointment portal returns two findings. One is a 9.8 Critical flaw in a library used only on an internal reporting server with no route from the internet. The other is a 6.5 Medium weakness that lets a signed-in patient read another patient's appointment notes by changing a number in the address bar. The base scores say fix the first sooner. The hospital applies environmental metrics and its own judgement: the second exposes health data to anyone with an account, so it goes first. Both stay in the report with their scores, and a short decision record explains the order.
05 · Easy to mix up
Easy to mix up with
Neighbouring terms that mean something different.
- Risk rating
- Risk combines likelihood and business impact for your organisation. CVSS rates the flaw; you still decide the risk.
- CVE
- A CVE is an identifier for a publicly known vulnerability. A CVSS score is often attached to it, but the two are separate systems.
06 · What to do
What to do with it
Practical steps, and the guides that go deeper.
- State which CVSS version your reports and policy use, and do not mix versions in one table.
- Keep the vector string with each score so anyone can check it.
- Adjust for your environment, and record why a finding moved up or down.
- Tie fix timelines to severity bands, with an exception route that someone senior must sign.
- GuideTechnical vulnerability managementFinding, ranking and fixing weaknesses on a schedule.
- GuidePenetration testing for SOC 2What auditors look for in a test report, and what they ignore.
- GuideSecurity testing servicesTesting that reports each finding with its score, vector and a fix you can act on.
Sources: FIRST, Common Vulnerability Scoring System version 4.0 Specification Document and User Guide; FIRST, CVSS version 3.1 Specification Document; NIST National Vulnerability Database documentation on CVSS.
Questions about CVSS
What are the CVSS severity bands?
None, Low, Medium, High and Critical.
FIRST's qualitative scale maps 0.0 to None, 0.1 to 3.9 to Low, 4.0 to 6.9 to Medium, 7.0 to 8.9 to High, and 9.0 to 10.0 to Critical. The same bands are used in versions 3.1 and 4.0.
Should we move to CVSS version 4.0?
Over time, and consistently.
Version 4.0 is FIRST's current release and gives finer detail, including supplemental metrics that inform a decision without changing the score. Many tools and databases still publish 3.1 scores, so expect a mix for a while. What matters is that every score says which version it uses.
Can we challenge a tester's score?
Yes, through the vector string.
Because each metric value is visible in the vector string, you can point to the one you disagree with, such as whether user interaction is needed, and ask for a rescore. Keep the exchange with the report so an auditor can follow it.
Related guides
- Penetration testingAuthorised, simulated attacks on a system by skilled testers who try to exploit weaknesses and chain them together, to show what a real attacker could reach.
- Vulnerability scanAn automated check of hosts, applications or cloud settings against a database of known weaknesses, producing a list of likely issues ranked by severity.
- RemediationThe work of removing a weakness found by testing, scanning or an audit, by fixing its cause so the same finding cannot be reproduced.
Want this applied to your own systems?
Our team can walk through where this term touches your scope, your contracts and your evidence.